Privacy Policy

Infinity Expat Life ("we", "us", "our") is a licensed insurance broker based in Bangkok, Thailand. We operate the website infinityexpatlife.co and provide life insurance advisory and brokerage services to expatriates and individuals in Thailand. For data protection purposes, Infinity Expat Life is the data controller of your personal data. Contact: hello@infinityexpatlife.co | Bangkok, Thailand

We collect information you provide directly to us when you: • Request a quote (name, email, phone, age, nationality, coverage preferences) • Contact us via our website contact form • Subscribe to our newsletter or blog updates • Apply for an insurance policy through our brokerage services We may also collect technical information including IP address, browser type, referring URLs, and pages visited, through cookies and analytics tools.

We use the information we collect to: • Provide insurance advisory and brokerage services • Prepare and deliver personalised insurance quotes • Communicate with you about your enquiries • Comply with legal and regulatory obligations • Improve our website and services • Send relevant educational content and updates (with your consent) We do not use your information for automated decision-making or profiling that produces legal effects.

We process your personal data on the following legal bases: • Contract: To provide the services you requested • Legitimate interests: To operate and improve our business • Consent: For marketing communications (you may withdraw at any time) • Legal obligation: To comply with Thai regulatory requirements

We share your data with: • Insurance companies (with your consent, to obtain quotes and process applications) • Service providers (IT, hosting, analytics) under strict data processing agreements • Regulatory authorities where required by law We do not sell your personal data to third parties.

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Quote request data is retained for up to 7 years in line with Thai financial services record-keeping requirements. You may request deletion of your data at any time (subject to legal obligations).

You have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to be forgotten") • Restrict or object to certain types of processing • Data portability • Withdraw consent at any time To exercise any of these rights, contact us at hello@jojolife.co.

We use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser. For details, see our Cookie Policy.

Your data is stored and processed in Thailand. Where we use service providers outside Thailand, we ensure appropriate safeguards are in place in accordance with the PDPA.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

For any privacy-related enquiries or to exercise your rights: Email: hello@jojolife.co Address: Bangkok, Thailand If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.